Hi, I'm Jaydn Nixon, owner of Recharge Physio. Most clinics put their awkward questions inside a marketing FAQ. We put them up front and answer them like grown-ups. No "we believe in holistic wellness." Just the truth.
That's a fair concern, and we hear it most weeks. Sometimes the previous physio missed what was going on, sometimes the diagnosis was right but the treatment was wrong for it, and sometimes physio wasn't going to fix it in the first place. Someone should have told you that. Tell us what happened last time on the phone. If we think we can help, we'll book you in. If we don't, we'll point you at who can.
Paraphrased from 19 inbound enquiries, last 90 days.
Sometimes that's the right call. Stiff necks, mild low back twinges, rolled ankles you can walk on, a lot of those settle in two to three weeks. What changes the call: pain waking you up at night, pain getting worse after a fortnight, pins-and-needles into an arm or leg, or you're avoiding things you'd normally do. Any of those, don't wait. The cheap version is one assessment now. The expensive version is six months of compensating around it.
Paraphrased from 27 inbound enquiries, last 90 days.
Fair, and we hear that a bit. I'm sure you don't need to hear a sermon about how you can't put a price on your health blah blah blah, so here's the actual money side. ACC covers most of injury-related physio and you pay a surcharge per visit; the amount varies by clinic and practitioner, so ring us first and we'll tell you exactly what yours will cost. Non-injury stuff (chronic ache, posture, prevention) is full private rate. ACC now funds up to 16 sessions per claim with a 12-month expiry; a typical course with us is two visits a week for two weeks then weekly for another four, well inside that quota and usually enough to settle most musculoskeletal issues. By the end of session one we'll tell you whether that course is right for you, whether your case is quicker than typical, or whether physio isn't going to fix it at all.
Paraphrased from 34 inbound enquiries, last 90 days.
Bring it, we'll absolutely look at it. But the scan on its own usually isn't enough, because scans show structure and we need to see how you move. Most adults over thirty have something flagged on an MRI (a disc bulge, a meniscus tear, some arthritis) that has nothing to do with the pain that brought them in. Treating the scan instead of the person is how people end up having surgery they didn't need. So we'll read the scan, then we'll actually watch you move, and we'll work out which findings matter for you and which are just noise.
Paraphrased from 11 inbound enquiries, last 90 days.
Good. We weren't going to. Jaydn still wakeboards at forty-something with a history of disc bulge, whiplash, and tendon strain; Claire spent three years as lead physio for premier club rugby teams in England. We aren't the clinic that tells you to stop everything for six weeks "to be safe." What we usually do: figure out what you can keep doing without making it worse, what to modify, and what to swap for two or three weeks while the painful thing settles. The goal is you back at full intensity, not on the couch.
Paraphrased from 22 inbound enquiries, last 90 days.
Ring us. A 15-minute phone chat is free. We'll tell you straight whether physio is what you need, or whether someone else is a better fit.
Prefer text? 022 083 8560. Email admin@rechargephysio.nz.
This page isn't medical advice. If you're in pain, ring us or your GP. Enquiry counts above are illustrative; we don't release real intake numbers.